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TO FORGIVE OR NOT? CONSUMER IDENTITY AND REACTION TO AI AGENTS SERVICE FAILURE Conference paper
Liu X(劉星). TO FORGIVE OR NOT? CONSUMER IDENTITY AND REACTION TO AI AGENTS SERVICE FAILURE[C], 2024.
Authors:  Liu X(劉星)
Favorite |  | Submit date：2024/08/01
How Does Human Identity Shape Consumer Responses to Human-Like AI in Service Failure? Conference paper
Liu X(劉星), Hou YS(侯遠思). How Does Human Identity Shape Consumer Responses to Human-Like AI in Service Failure?[C], 2024.
Authors:  Liu X(劉星);  Hou YS(侯遠思)
Favorite |  | Submit date：2024/08/01
Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising Journal article
Xue, Nan (Iris), Liu, Xing (Stella), Wan, Lisa C., Hou, Yuansi. Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising[J]. Tourism Management, 2024, 100, 104839.
Authors:  Xue, Nan (Iris);  Liu, Xing (Stella);  Wan, Lisa C.;  Hou, Yuansi
Favorite | TC[WOS]:8 TC[Scopus]:9  IF:10.9/11.5 | Submit date：2024/02/22
Challenging Versus Relaxing Activity  Crowding  Post-covid-19 Marketing Strategy  Risk Aversion  Tourism Advertising Frame  
Excited or Calm? Effects of Endorsers’ Emotions on Tourists’ Impulsive Buying Journal article
Luo, Xiaoyan, Liu, Xing, Wan, Lisa C.. Excited or Calm? Effects of Endorsers’ Emotions on Tourists’ Impulsive Buying[J]. Journal of Travel Research, 2023.
Authors:  Luo, Xiaoyan;  Liu, Xing;  Wan, Lisa C.
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:8.0/9.7 | Submit date：2024/02/22
Emotion  Excited/calm Endorser  Experiment  Impulsive Buying  Time Horizon