English | 繁體

Search in the results

UM

Browse/Search Results:  1-9 of 9 Help

Selected(0)Clear Items/Page:    Sort:
Bridging the theory-practice gap: a critical reflection on information and communication technology research Journal article
Law, Rob, Lei, Soey Sut Ieng, Zhang, Ke, Lau, Arthur. Bridging the theory-practice gap: a critical reflection on information and communication technology research[J]. International Journal of Contemporary Hospitality Management, 2024, 36(6), 1980-1990.
Authors:  Law, Rob;  Lei, Soey Sut Ieng;  Zhang, Ke;  Lau, Arthur
Favorite | TC[WOS]:5 TC[Scopus]:6  IF:9.1/8.9 | Submit date：2024/02/23
Artificial Intelligence  Critical Reflection  Hospitality  Information And Communication Technology  Smart Tourism  
Recipe for perceived personalization in hotels Journal article
Lei,Soey Sut Ieng, Wang,Dan, Fong,Lawrence Hoc Nang, Ye,Shun. Recipe for perceived personalization in hotels[J]. Tourism Management, 2024, 100, 104818.
Authors:  Lei,Soey Sut Ieng;  Wang,Dan;  Fong,Lawrence Hoc Nang;  Ye,Shun
Favorite | TC[WOS]:3 TC[Scopus]:4  IF:10.9/11.5 | Submit date：2023/08/03
Actual Personalization  Hotel  Mixed-study  Perceived Personalization  Service Effort  Surprise  
Ethical artificial intelligence (AI): principles and practices Journal article
Law, Rob, Ye, Huiyue, Lei, Soey Sut Ieng. Ethical artificial intelligence (AI): principles and practices[J]. International Journal of Contemporary Hospitality Management, 2024.
Authors:  Law, Rob;  Ye, Huiyue;  Lei, Soey Sut Ieng
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.1/8.9 | Submit date：2024/11/05
Artificial Intelligence  Ethics  Hospitality  Responsibility  Sustainability  Tourism  
Tourism myths and the Dunning Kruger effect Journal article
Pratt, Stephen, Pan, Bing, Agyeiwaah, Elizabeth, Lei, Soey Sut Ieng, Lugosi, Peter, Kirillova, Ksenia, Piirman, Marit, Lockwood Sutton, Jonathan, Jönsson, H. Cristina, Haselwanter, Stefanie, Smith, Ryan P., Sinha, Rupa, Berno, Tracy, Mackenzie, Murray, Graci, Sonya, Rao, Y. Venkata, Veliverronena, Linda, Zekan, Bozana, Suranga Silva, D. A.C., Park, Soyoung. Tourism myths and the Dunning Kruger effect[J]. Annals of Tourism Research, 2024, 104, 103620.
Authors:  Pratt, Stephen;  Pan, Bing;  Agyeiwaah, Elizabeth;  Lei, Soey Sut Ieng;  Lugosi, Peter; et al.
Favorite | TC[WOS]:1 TC[Scopus]:2  IF:10.4/11.2 | Submit date：2024/02/22
Dunning Kruger Effect  Competence  Metacognition  Self-assessment  Tourism Myths  
STAGING PERSONALIZATION: A SERVICE DESIGN PERSPECTIVE Journal article
Lei, Soey Sut Ieng, Wang, Dan. STAGING PERSONALIZATION: A SERVICE DESIGN PERSPECTIVE[J]. Tourism Analysis, 2023, 28(3), 439-453.
Authors:  Lei, Soey Sut Ieng;  Wang, Dan
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:1.4/1.9 | Submit date：2024/02/22
Hospitality  Hotel  Personalization  Personalized Customer Service  Service Design  
Enhancing social media branded content effectiveness: strategies via telepresence and social presence Journal article
Liu, Guanrong, Lei, Soey Sut Ieng, Law, Rob. Enhancing social media branded content effectiveness: strategies via telepresence and social presence[J]. Information Technology and Tourism, 2022, 24(2), 245-263.
Authors:  Liu, Guanrong;  Lei, Soey Sut Ieng;  Law, Rob
Favorite | TC[WOS]:8 TC[Scopus]:11  IF:6.3/6.9 | Submit date：2022/08/05
Branded Content  Hotel  Marketing Effectiveness  Social Media  Social Presence  Telepresence  
Sensory marketing in hospitality: a critical synthesis and reflection Review article
2022
Authors:  Fong, Lawrence Hoc Nang;  Lei, Soey Sut Ieng;  Chow, Cheris W.C.;  Lam, Long W.
Favorite | TC[WOS]:15 TC[Scopus]:13  IF:9.1/8.9 | Submit date：2023/01/30
Cross-modal Correspondence  Five Senses  Sensory Congruence  Sensory Marketing  Service Experience  
The impact of distribution channels on budget hotel performance Journal article
Lei, Soey Sut Ieng, Nicolau, Juan L., Wang, Dan. The impact of distribution channels on budget hotel performance[J]. International Journal of Hospitality Management, 2019, 81, 141-149.
Authors:  Lei, Soey Sut Ieng;  Nicolau, Juan L.;  Wang, Dan
Favorite | TC[WOS]:27 TC[Scopus]:29  IF:9.9/10.3 | Submit date：2024/03/04
Budget hotels  China  Hotel distribution channels  Revenue management  RevPAR  
Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews Journal article
Fong, Lawrence Hoc Nang, Lei, Soey Sut Ieng, Law, Rob. Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews[J]. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2017, 26(1), 67-82.
Authors:  Fong, Lawrence Hoc Nang;  Lei, Soey Sut Ieng;  Law, Rob
Favorite | TC[WOS]:40 TC[Scopus]:44  IF:11.9/11.3 | Submit date：2018/10/30
Gender  Hotel  Online Review  Positive-negative Asymmetry  Review Ratings  Social Media