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How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China Journal article
Hong, Zijing, Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China[J]. European Journal of Marketing, 2024.
Authors:  Hong, Zijing;  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.7/5.5 | Submit date：2024/10/10
Felt Responsibility For Constructive Change  Internal Marketing Orientation  Job Crafting  Positive Word Of Mouth  
Not Threats, but Resources: An Investigation of How Leaders React to Employee Constructive Voice Journal article
Xu, Angela J., Loi, Raymond, Cai, Zhenyao. Not Threats, but Resources: An Investigation of How Leaders React to Employee Constructive Voice[J]. British Journal of Management, 2023, 34(1), 37-56.
Authors:  Xu, Angela J.;  Loi, Raymond;  Cai, Zhenyao
Favorite | TC[WOS]:8 TC[Scopus]:6  IF:4.5/6.4 | Submit date：2022/05/13
Member Exchange  Cognitive-style  Charismatic Leadership  Performance  Behavior  Speaking  Antecedents  Lmx  Identification  Consequences  
Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective[J]. Journal of Applied Psychology, 2023, 108(1), 53-71.
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:24 TC[Scopus]:27  IF:9.4/11.2 | Submit date：2022/08/05
Dyadic Complementary Fit  Promotability  Status  Taking Charge  Visibility  
Can customer participation promote hospitality frontline employees’ extra-role service behavior? Journal article
Xu, Angela J., Zhu, Ting Ting, Loi, Raymond, Chow, Cheris W.C.. Can customer participation promote hospitality frontline employees’ extra-role service behavior?[J]. International Journal of Contemporary Hospitality Management, 2022, 35(1), 218-234.
Authors:  Xu, Angela J.;  Zhu, Ting Ting;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:12 TC[Scopus]:12  IF:9.1/8.9 | Submit date：2023/02/08
Customer Participation  Extra-role Service Behavior  Negative Affect  Thriving  
Driving Retail Cross-Selling Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C., Lin, Vicky S.Z.. Driving Retail Cross-Selling[J]. JOURNAL OF SERVICE RESEARCH, 2022, 26(2), 212-232.
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.;  Lin, Vicky S.Z.
Favorite | TC[WOS]:2 TC[Scopus]:1  IF:9.8/13.4 | Submit date：2022/05/17
Cross-selling  Leader–member Exchange (Lmx)  Person–organization (P–o) Fit  Work Meaningfulness Of Serving Others  
Why and when proactive employees take charge at work: the role of servant leadership and prosocial motivation Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. Why and when proactive employees take charge at work: the role of servant leadership and prosocial motivation[J]. European Journal of Work and Organizational Psychology, 2022, 31(1), 117-127.
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:17 TC[Scopus]:19  IF:4.0/5.8 | Submit date：2022/05/17
Proactive Personality  Prosocial Motivation  Servant Leadership  Taking Charge  
Reversing the lens: How followers influence leader–member exchange quality Journal article
Xu, Angela J., Loi, Raymond, Cai, Zhenyao, Liden, Robert C.. Reversing the lens: How followers influence leader–member exchange quality[J]. Journal of Occupational and Organizational Psychology, 2019, 92(3), 475-497.
Authors:  Xu, Angela J.;  Loi, Raymond;  Cai, Zhenyao;  Liden, Robert C.
Favorite | TC[WOS]:30 TC[Scopus]:32  IF:4.9/6.2 | Submit date：2022/05/17
Followership  Goal Striving  Leader–member Exchange  Service Resources  Taking Charge  
Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE Journal article
Raymond Loi, Angela J. Xu, Cheris W.C. Chow, Wilco W.H. Chan. Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE[J]. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 2019, 93(2), 381-404.
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W.C. Chow;  Wilco W.H. Chan
Favorite | TC[WOS]:24 TC[Scopus]:25  IF:4.9/6.2 | Submit date：2020/01/08
Customer Participation  Job Crafting  Organization-based Self-esteem  Work-family Enrichment  
Power Imbalance and Employee Silence: The Role of Abusive Leadership, Power Distance Orientation, and Perceived Organisational Politics Journal article
Lam,Long W., Xu,Angela J.. Power Imbalance and Employee Silence: The Role of Abusive Leadership, Power Distance Orientation, and Perceived Organisational Politics[J]. Applied Psychology, 2019, 68(3), 513-546.
Authors:  Lam,Long W.;  Xu,Angela J.
Favorite | TC[WOS]:92 TC[Scopus]:110 | Submit date：2019/08/01
Reversing the lens: How followers influence leader-member exchange quality Journal article
Angela J. Xu, Raymond Loi, Zhenyao Cai, Robert C. Liden. Reversing the lens: How followers influence leader-member exchange quality[J]. Journal of Occupational and Organizational Psychology, 2019, 92(3), 475-497.
Authors:  Angela J. Xu;  Raymond Loi;  Zhenyao Cai;  Robert C. Liden
Favorite | TC[WOS]:30 TC[Scopus]:32  IF:4.9/6.2 | Submit date：2020/01/08
Followership  Goal Striving  Leader-member Exchange  Service Resources  Taking Charge