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Discovery of smart hotels’ competitiveness based on online reviews Journal article
Song, Baobao, Xia, Haiyang, Law, Rob, Muskat, Birgit, Li, Gang. Discovery of smart hotels’ competitiveness based on online reviews[J]. International Journal of Hospitality Management, 2024, 123, 103926.
Authors:  Song, Baobao;  Xia, Haiyang;  Law, Rob;  Muskat, Birgit;  Li, Gang
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date:2024/10/10
Ai Method  Competitiveness  Online Review Data  Smart Hotel  Theory Of Lodging  
Hotel AI service: Are employees still needed? Journal article
Wong, Ip Kin Anthony, Zhang, Tingting, Lin, Zhiwei (CJ), Peng, Qing. Hotel AI service: Are employees still needed?[J]. Journal of Hospitality and Tourism Management, 2023, 55, 416-424.
Authors:  Wong, Ip Kin Anthony;  Zhang, Tingting;  Lin, Zhiwei (CJ);  Peng, Qing
Favorite | TC[WOS]:23 TC[Scopus]:20  IF:7.6/8.3 | Submit date:2023/07/19
Artificial Intelligence  Employee  Hotel  Robots  Smart Service  Technology Acceptance  
Critical success factors for virtual hotel operator partnership with small- and medium-sized hotels: perspectives of owners and operators Journal article
Putra,Fajar Kusnadi Kusumah, Law,Rob. Critical success factors for virtual hotel operator partnership with small- and medium-sized hotels: perspectives of owners and operators[J]. Journal of Hospitality and Tourism Insights, 2023, 7(3), 1391-1411S.
Authors:  Putra,Fajar Kusnadi Kusumah;  Law,Rob
Favorite | TC[WOS]:2 TC[Scopus]:1  IF:4.8/4.4 | Submit date:2023/08/03
Critical Success Factors  Hotel Management Partnership  Small-and Medium-sizes Hotels  Smart Technology Innovation  Virtual Hotel Operator