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Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers Journal article
Hwang, J, Kim, J. J, Choe, J. Y. J, Kim, H. M. Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers[J]. Journal of Hospitality and Tourism Research, 2023.
Authors:  Hwang, J;  Kim, J. J;  Choe, J. Y. J;  Kim, H. M
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:4.4/5.0 | Submit date：2023/08/03
Brand Identification  Brand Loyalty  Coffee Shops  Customer Satisfaction  Robot Barista  
Casino-induced satisfaction of needs and casino customer loyalty: the moderating role of subjective norms and perceived gaming value: Article Journal article
Tsai, Henry, Fong, Lawrence Hoc Nang. Casino-induced satisfaction of needs and casino customer loyalty: the moderating role of subjective norms and perceived gaming value: Article[J]. Journal of Travel and Tourism Marketing, 2021, 38(5), 480-492.
Authors:  Tsai, Henry;  Fong, Lawrence Hoc Nang
Favorite | TC[WOS]:14 TC[Scopus]:16  IF:8.2/8.5 | Submit date：2022/05/13
Casino Gaming  Customer Loyalty  Perceived Gaming Value  Satisfaction Of Needs  Subjective Norms  
The Influence Of Cultural Values On Brand Loyalty Conference paper
Desmond C.S. Lam, Alvin Y.C. Lee. The Influence Of Cultural Values On Brand Loyalty[C], 2005, 163-171.
Authors:  Desmond C.S. Lam;  Alvin Y.C. Lee
Favorite |  | Submit date：2019/09/25
Decision Making Process  Customer Satisfaction/loyalty  Attitudes