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The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying
Journal article
Pornpitakpan, C., Yuan, Y., Han, J. H.. The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying[J]. Australasian Marketing Journal, 2017, 2-11.
Authors:
Pornpitakpan, C.
;
Yuan, Y.
;
Han, J. H.
Favorite
|
TC[WOS]:
27
TC[Scopus]:
36
IF:
4.0
/
6.2
|
Submit date:2023/08/20
: Impulse Buying
Purchase Intentions
Store-revisit Intentions
Salesperson’s Retail Service Quality
Mood
Mediation Test
Singapore
The effect of salespersons’ retail service quality and consumers’ mood on impulse buying
Journal article
Chanthika Pornpitakpan, Yizhou Yuan, Jie Hui Han. The effect of salespersons’ retail service quality and consumers’ mood on impulse buying[J]. AUSTRALASIAN MARKETING JOURNAL, 2017, 25(1), 2-11.
Authors:
Chanthika Pornpitakpan
;
Yizhou Yuan
;
Jie Hui Han
Favorite
|
TC[WOS]:
27
TC[Scopus]:
36
IF:
4.0
/
6.2
|
Submit date:2020/07/16
Impulse Buying
Salesperson’s Retail Service Quality
Mood
Mediation Test
Purchase Intentions
Store-revisit Intentions
Market Signals: Website Investment and Physical Store Existence
Journal article
Wang, X., Chow, W. C., Yang, Z., Lai, Y. M. . Market Signals: Website Investment and Physical Store Existence[J]. Asia Pacific Journal of Marketing and Logistics, 2013, 94-113.
Authors:
Wang, X.
;
Chow, W. C.
;
Yang, Z.
;
Lai, Y. M.
Favorite
|
IF:
3.9
/
4.6
|
Submit date:2022/08/21
Website investment
Physical store existence
Reputational beliefs
Ability belief
Truthfulness belief
Personality
Online purchase intentions
A two-path model on the effects of positivity and empathy reflected by online reviews: a choice mechanism perspective
Journal article
Xuehua Wang, Cheris W.C. Chow, Zhilin Yang. A two-path model on the effects of positivity and empathy reflected by online reviews: a choice mechanism perspective[J]. International Journal of Internet Marketing and Advertising, 2012, 7(3), 260-277.
Authors:
Xuehua Wang
;
Cheris W.C. Chow
;
Zhilin Yang
Favorite
|
TC[Scopus]:
9
IF:
1.3
/
0
|
Submit date:2019/11/01
Cognitive Processes
Purchase Intentions
Positivity
Virtual Reviews
Choice Mechanisms
Cognitive Processing
Normative Processing
Searcher Problems
Decision Making
Two-path Models
Psychological Mechanisms
Psychology
Theoretical Implications
Managerial Implications
Online Shopping
Virtual Shopping
E-shopping
Electronic Shopping
Internet Marketing
Advertising
World Wide Web
Normative Processes
Affective Processes
Online Product Reviews
Empathy